Privacy Policy

Last Updated: September 2, 2026

Lotus Window Washing ("we", "our", or "us") respects your privacy. This policy describes how we collect, use, and protect the information you provide when using our website to request an estimate or contact us.

Information We Collect

When you request an estimate or contact us, we collect the information you explicitly provide: your name, phone number, email address (if provided), property address details, and the nature of your request.

We also collect limited first-touch attribution information when you arrive, such as the landing page and query, external referrer, first-touch timestamp, UTM parameters, and advertising click identifiers (gclid, gbraid, or wbraid) when present. This information helps us understand how estimate requests reach the site and is retained with the request.

How We Use Your Information

We use this information solely to:

• Provide you with an accurate estimate for window washing or related services.
• Contact you via phone or text message regarding your estimate, scheduling, and service delivery.
• Answer your questions and provide customer support.

Text Messaging Consent

By submitting our estimate form and checking the consent box, you agree that we may call or text you at the phone number provided specifically regarding your estimate request and service. We do not use your phone number for mass marketing campaigns. Message and data rates may apply. You can reply STOP to any text message to opt out of future texts.

Information Sharing

We do not sell, rent, or lease your personal information to third parties. We only share information with service providers when necessary to operate our business (such as scheduling software or payment processors), and they are bound by confidentiality agreements.